Imaging, Field Service Engineer, Hawaii
GE HealthCare Hawaii, United States
Security verification
GE HealthCare Hawaii, United States
1 week ago
See who GE HealthCare has hired for this role
GE HealthCare Hawaii, United States
1 week ago
See who GE HealthCare has hired for this role
Security verification
Save job
Welcome back
Sign in to save Imaging, Field Service Engineer, Hawaii at GE HealthCare.
- Report this job
Pay found in job post
Retrieved from the description.
Base pay range
$79,040.00/yr - $118,560.00/yr
Job Description SummaryYou will be responsible for servicing assigned imaging systems, both preventative maintenance and corrective maintenance.
Job DescriptionRoles and Responsibilities:Role SummaryThe Field Service Engineer 3 is a technical expert on at least one modality and may be proficient in multiple modalities. Acts as the primary GEHC Services face to the customer. Responsible for resolving advanced service repair needs of designated equipment, and drives customer satisfaction through Service Excellence.
Responsibilities
- Perform advanced troubleshooting and repair on assigned equipment.
- May also perform installation, validation and maintenance on assigned equipment.
- Lead, instruct, and assist less experienced Field Engineers and provide coaching and feedback to team members.
- Lead communications with customers and serve as escalation point for customer-related concerns including installs.
- Own customer issues from dispatch or identification of issue to resolution. Proactively engage with other team members to ensure they are aware of status of all issues at all times for their designated customers.
- Lead and communicate HQ and Zone or Area-level initiatives.
- Co-lead regular team or modality meetings as required.
- Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
- Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
- Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
- Effectively communicate and partner with teammates and colleagues.
- Serve as a member of the account community for key accounts. Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
- Embody the belief that Customers determine our success by focusing on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
- Keep up to date with competitor information and market trends.
- Demonstrate strong commercial acumen. Serve as a key member and leader of the account community for assigned accounts.
- Exhibit boundaryless collaboration with Commercial Sales teams and region/zone leadership to support business growth.
- Assist Area Service Manager or Director of Service in creating growth and/or deployment strategies.
- May include application training of clinical or scientific staff on designated equipment.
Qualifications
- Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing electrical equipment;
- OR equivalent military education and 4+ years of experience servicing electrical equipment;
- OR High School Diploma/GED and 8+ years of experience servicing electrical equipment.
- Experience interfacing with both internal team members and external customers as part of a solution based service process.
- Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
- Experience troubleshooting and responding to customer concerns.
- Experience with Web applications as well as Microsoft suite of products.
- The successful applicant must comply with GEHC's standard background check, including a post-offer drug test.
- In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
Special Physical RequirementsCandidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, s"
For U.S. based positions only, the pay range for this position is $79,040.00-$118,560.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circ*mstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursem*nt.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: Yes
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at GE HealthCare by 2x
See who you know
Get notified about new Field Services Engineer jobs in Hawaii, United States.
Sign in to create job alert
Similar jobs
-
Software Developer
Software Developer
VASS LATAM
Ewa Gentry, HI
-
Software Engineer - App Stores Backend (Remote)
Software Engineer - App Stores Backend (Remote)
Canonical
Honolulu, HI
-
Software Engineer - Solutions Engineering
Software Engineer - Solutions Engineering
Canonical
Honolulu, HI
-
Web Frontend Engineer - JS, CSS, React, Flutter
Web Frontend Engineer - JS, CSS, React, Flutter
Canonical
Honolulu, HI
-
Software Engineer - Python and K8s
Software Engineer - Python and K8s
Canonical
Honolulu, HI
-
Software Engineer - Ubuntu Core
Software Engineer - Ubuntu Core
Canonical
Honolulu, HI
-
Software Engineer (Python/Linux/Packaging)
Software Engineer (Python/Linux/Packaging)
Canonical
Honolulu, HI
-
Python Engineer
Python Engineer
Canonical
Honolulu, HI
-
Full Stack Java Developer
Full Stack Java Developer
Voya Financial
Honolulu, HI
-
Software Engineer - Cross-platform C++ - Multipass
Software Engineer - Cross-platform C++ - Multipass
Canonical
Honolulu, HI
-
ETL Developer
ETL Developer
Hawaii, United States
-
Software Engineer - Python/Golang - Kubernetes
Software Engineer - Python/Golang - Kubernetes
Canonical
Honolulu, HI
-
Software Engineer - Digital Workplace
Software Engineer - Digital Workplace
Canonical
Honolulu, HI
-
Python Software Engineer - Ubuntu Hardware Certification Team
Python Software Engineer - Ubuntu Hardware Certification Team
Canonical
Honolulu, HI
-
Python Software Engineer - Ubuntu Server Certification
Python Software Engineer - Ubuntu Server Certification
Canonical
Honolulu, HI
-
Software Engineer, Sustaining Engineering
Software Engineer, Sustaining Engineering
Canonical
Honolulu, HI
-
Distributed Systems Software Engineer, Python / Go
Distributed Systems Software Engineer, Python / Go
Canonical
Honolulu, HI
-
Senior Front-End Engineer (remote)
Senior Front-End Engineer (remote)
myGwork - LGBTQ+ Business Community
Honolulu, HI $130,000.00 - $160,000.00
-
Software Engineer - Ubuntu Systems Management
Software Engineer - Ubuntu Systems Management
Canonical
Honolulu, HI
-
Junior Kernel Engineer - Ubuntu
Junior Kernel Engineer - Ubuntu
Canonical
Honolulu, HI
-
Software Engineer - Cloud Images
Software Engineer - Cloud Images
Canonical
Honolulu, HI
-
Software Engineer - Traffic & Networking (Remote)
Splunk
Hawaii, United States $117,120.00 - $201,300.00
-
Embedded Linux Software Engineer
Embedded Linux Software Engineer
Canonical
Honolulu, HI
-
Software Engineer - Data Infrastructure
Software Engineer - Data Infrastructure
Canonical
Honolulu, HI
-
Software Engineer - OpenStack
Software Engineer - OpenStack
Canonical
Honolulu, HI
-
Software Engineer, Ceph & Distributed Storage
Canonical
Honolulu, HI
-
HPC Software Engineer
HPC Software Engineer
Canonical
Honolulu, HI
People also viewed
-
Cloud Field Engineer - Americas (Remote) - Entry Level
Cloud Field Engineer - Americas (Remote) - Entry Level
Canonical
Honolulu, HI
-
Staff Software Engineer - Web SDK
Staff Software Engineer - Web SDK
PayPal
Hawaii, United States $84,500.00 - $204,600.00
-
Software-Defined Networking Engineer
Software-Defined Networking Engineer
Canonical
Honolulu, HI
-
Software Engineer - Data Infrastructure - Kafka
Software Engineer - Data Infrastructure - Kafka
Canonical
Honolulu, HI
-
C++ Graphics and Windowing System Software Engineer - Mir
C++ Graphics and Windowing System Software Engineer - Mir
Canonical
Honolulu, HI
-
Software Engineer - Identity Management for Canonical Products
Software Engineer - Identity Management for Canonical Products
Canonical
Honolulu, HI
-
Juju Software Engineer (Go)
Juju Software Engineer (Go)
Canonical
Honolulu, HI
-
Software Engineer - Micro/Private/Bare-Metal Cloud
Software Engineer - Micro/Private/Bare-Metal Cloud
Canonical
Honolulu, HI
-
Senior Software Engineer - Python/MongoDB
Senior Software Engineer - Python/MongoDB
Canonical
Honolulu, HI
-
Systems Engineer II, Infrastructure (2nd Shift HI)
Systems Engineer II, Infrastructure (2nd Shift HI)
iT1
Hawaii, United States
Similar Searches
- Field Services Engineer jobs 32,264 open jobs
- Technical Service Engineer jobs 6,108 open jobs
- Client Services Engineer jobs 434,924 open jobs
- Senior Field Service Engineer jobs 14,893 open jobs
- Customer Service Engineer jobs 63,982 open jobs
- Field Operations Specialist jobs 28,187 open jobs
- Field Service Specialist jobs 32,694 open jobs
- Rotating Equipment Engineer jobs 25,230 open jobs
- Field Clinical Engineer jobs 8,876 open jobs
- Senior Technical Support Engineer jobs 7,867 open jobs
- Diesel Technician jobs 26,429 open jobs
- Biomedical Engineer jobs 6,620 open jobs
- Manufacturing Operations Specialist jobs 22,404 open jobs
- Biomedical Technician jobs 1,988 open jobs
- Senior Field Service Technician jobs 10,535 open jobs
- Clinical Sales Specialist jobs 8,942 open jobs
- Senior Services Engineer jobs 8,037 open jobs
- Master Electrician jobs 8,785 open jobs
- Service Engineer jobs 100,652 open jobs
- Field Engineer jobs 90,104 open jobs
- Technical Services Specialist jobs 15,320 open jobs
- Electrical Electronic Engineer jobs 10,722 open jobs
- Medical Physicist jobs 2,047 open jobs
- Support Services Specialist jobs 82,275 open jobs
- Customer Service Technician jobs 120,499 open jobs
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More